Frequently Asked Questions
1.
What is your return policy?
We offer a 30-day return policy on most items in new, unused condition.
Do you offer gift cards?
Yes, we offer digital gift cards for easy gifting.
How do I track my order?
Once shipped, you’ll receive a tracking link via email to track your order.
Do you ship internationally?
Yes, we offer international shipping to select countries.
2.
Can I exchange items?
Exchanges are allowed for different sizes or styles within 30 days.
Are your products safe for babies?
Absolutely! All baby products are carefully selected for safety and comfort.
Do you offer gift wrapping?
We offer gift wrapping for certain items. Please check at checkout.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure payment methods.
3.
How do I cancel an order?
Contact customer support immediately to cancel an order before it ships.
Can I get personalized items?
At this time, we don’t offer personalized products.
How do I contact customer service?
You can reach us via email or our contact page.
What if my order is damaged?
Please reach out to customer support for assistance with damaged items.
4.
How do I apply a discount code?
Enter your discount code during checkout to apply it to your order.
Are your products eco-friendly?
We strive to source sustainable and eco-friendly products when possible.
Do you offer sales or promotions?
Yes, keep an eye on our website for upcoming sales and promotions.
How do I create an account?
Simply sign up using your email address to create an account.
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